Children & young people helplines

You can contact the Child Safety After Hours Service Centre (freecall) outside of usual business hours. They provide a range of services to current Child Safety clients, are the contact point if you are concerned that a child has been harmed or may be at risk of harm, and provide support for foster and kinship carers.

If you feel your guardian is not looking after you, there are people you can ask for help. You can talk to a person called a Community Visitor or a Child Advocate. 

Office of the Public Guardian (9am - 4pm, Monday–Friday, excluding public holidays) For more contact information or general enquiries, complaints, interpreter service and office locations click here

13 HEALTH (13 43 25 84) is a confidential phone service that provides health advice to Queenslanders. You can phone and talk to a registered nurse 24 hours a day, 7 days a week for the cost of a local call.

Lifeline's 13 11 14 crisis support service is available 24/7. Anyone in Australia can speak to a trained crisis supporter over the phone at any time.

If you, or someone you know, are feeling worried or no good, we encourage you to connect with 13YARN on 13 92 76 (24 hours/7 days) and talk with an Aboriginal or Torres Strait Islander Crisis Supporter. This is your story; your journey and we will take the time to listen. No shame, no judgement, safe place to yarn. We’re here for you.

We provide emotional and practical support to families impacted by a loss from suicide or other fatal traumatic incidents.

Kids Helpline is a free, confidential 24/7 counselling service for young people aged 5 to 25.

The Sexual Assault Helpline can be reached at 1800 010 120. This helpline is available for support 
and assistance to anyone affected by sexual violence. It operates from 7:30 AM to 11:30 PM, 
7 days a week. If you are in immediate danger, please contact emergency services by dialing 
Triple Zero (000).

1800RESPECT is available for free, 24 hours a day, 7 days a week to support people impacted by domestic, family or sexual violence.

Time in Care Information Access Service (TICIAS) to provide you with more detailed information about your time in care including a Time in Care Report and some documents the department holds.

Feeling stressed or overwhelmed? headspace is here for you. Talk about what’s on your mind, get information about what help is available and how you can build new coping skills. Call us or chat online here.

1300 MH CALL (1300 642 255) is a confidential mental health telephone triage service that provides the first point of contact to public mental health services to Queenslanders.

QLife provides anonymous and free LGBTIQ+ peer support and referral for people in Australia wanting to talk about sexuality, gender, bodies, feelings or relationships. More information can be found here.