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About us

About us

Our story  

selectability is a not-for-profit, community mental wellbeing and suicide prevention service supporting the people and communities of northern, central and western Queensland. We have been delivering recovery oriented support for more than 30 years.

With head office in Townsville, our service extends from Cairns to Mackay, including Charters Towers, Palm Island, Ingham, Mt Isa and, more recently Bowen, Proserpine and Collinsville. We tailor our services to meet the needs of individuals, communities and organisations across our diverse region.

As one of North Queensland's largest provider of wellbeing services,  selectability has already helped hundreds of individuals access and implement an NDIS plan of their choice.

selectability continues to consolidate its strong financial position as we diversify our revenue streams. We are focused on driving our back office costs down through innovation and we are constantly seeking new and better ways.

Our vision

To equip those with lived experience to enjoy a good, well-rounded and fulfilling life of their choice.

Our purpose

Mental wellbeing and the prevention of suicide within and across our community.

HSQF accreditation

selectability is proud to be accredited under the Human Services Quality Framework. This certification involves the demonstration of organisational competency and capability against the following standards:
• Governance and management
• Service access
• Responding to individual need
• Safety, wellbeing and rights
• Feedback, complaints and appeals
• Human resources.

At the heart of these standards and frameworks is a deep respect for human rights that acknowledges and recognises that the person is best placed to know what they need to live a life of choice, purpose, meaning and citizenship.

National Standard for Mental Health Services
The National Standards for Mental Health Services (the standards) were first introduced in 1996 to assist in the development and implementation of appropriate practices and guide continuous quality improvement in mental health services, which at that time were predominantly provided through state and territory funded specialist clinical mental health services. They were welcomed by the service sector and were very influential in how services responded to the needs and expectations of consumers and carers.  selectabiity is currently going through the accreditation process to meet these standards.

selectability corporate brochure

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