About us

About us

Our story  

selectability is a not-for-profit, community mental wellbeing and suicide prevention service supporting the people and communities of northern, central and western Queensland. We have been delivering recovery oriented support for more than 30 years.

With head office in Townsville, our service extends from Cairns to Mackay, including Charters Towers, Palm Island, Ingham, Mt Isa and, more recently Bowen, Proserpine and Collinsville. We tailor our services to meet the needs of individuals, communities and organisations across our diverse region.

As one of North Queensland's largest provider of wellbeing services,  selectability has already helped hundreds of individuals access and implement an NDIS plan of their choice.

selectability continues to consolidate its strong financial position as we diversify our revenue streams. We are focused on driving our back office costs down through innovation and we are constantly seeking new and better ways.

Our vision

To equip those with lived experience to enjoy a good, well-rounded and fulfilling life of their choice.

Our purpose

Mental wellbeing and the prevention of suicide within and across our community.

HSQF accreditation

selectability is proud to be accredited under the Human Services Quality Framework. This certification involves the demonstration of organisational competency and capability against the following standards:
• Governance and management
• Service access
• Responding to individual need
• Safety, wellbeing and rights
• Feedback, complaints and appeals
• Human resources.

At the heart of these standards and frameworks is a deep respect for human rights that acknowledges and recognises that the person is best placed to know what they need to live a life of choice, purpose, meaning and citizenship.

selectability corporate brochure



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