About us - selectability

selectability is a not-for-profit charity committed to caring for people and communities in need across regional, rural and remote Queensland.

For 30 years, we have grown with the communities we serve — expanding our geographic reach, strengthening our services and responding where need is greatest.

Today, selectability supports more than 3,000 people through NDIS and mental wellbeing programs, child and family services, and aged care. Our impact is delivered by a skilled and passionate workforce of 1,000+ employees embedded across the communities we support.

We're a child safe organisation!
As a child safe organisation, selectability is committed to creating a culture, adopting strategies and taking action to promote wellbeing and prevent harm to children and young people. We put children's safety and wellbeing at the centre of values and actions and we listen to and respect the views of children and young people.

View the 10 child safe standards

Our purpose

selectability is a not-for-profit charity committed to caring for people and communities in need across regional, rural and remote Queensland

Our vision

selectability is the provider of choice for mental wellbeing services and a recognised champion in suicide prevention in regional Queensland.

Diversity and inclusion

We understand that different beliefs about mental illness affect how people find and access support services.

We partner with key community organisations to ensure that our services are accessible, flexible, responsive and inclusive to all groups, including: Aboriginal and Torres Strait Islander; culturally and linguistically diverse (CALD); LGBTQI+; and those living with a disability. This means regardless of circumstances, individuals receive the right support for their own recovery.

Our commitment to quality

selectability is committed to providing the highest quality support and services to those in need in the community as well as a safe, supportive and productive work environment for our growing workforce.

selectability is accredited under the:

• Human Service Quality Framework
• National Standards for Mental Health Services
• NDIS Quality and Safeguarding Framework

selectability Training (RTO #0281) is accredited under the:

• National Standards for Registered Training Organisations - RTO #0281

HSQF accreditation

selectability is proud to be accredited under the Human Services Quality Framework. This certification involves the demonstration of organisational competency and capability against the following standards:

• governance and management
• service access
• responding to individual need
• safety, wellbeing and rights
• feedback, complaints and appeals
• human resources.

At the heart of these standards and frameworks is a deep respect for human rights that acknowledges and recognises that the person is best placed to know what they need to live a life of choice, purpose, meaning and citizenship.

National Standard for Mental Health Services

The National Standards for Mental Health Services (the standards) were first introduced in 1996 to assist in the development and implementation of appropriate practices and guide continuous quality improvement in mental health services, which at that time were predominantly provided through state and territory funded specialist clinical mental health services.

They were welcomed by the service sector and were very influential in how services responded to the needs and expectations of recipients and carers.