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NDIS Townsville
Listen above to Townsville GM Sally Bawden's recent chat with Triple T FM
Townsville selectability
Helping those in Townsville gain access and control of their NDIS services.
From the early days of providing individual support services as a small not-for-profit in Townsville, selectability has grown to become an industry leader in mental health, providing a wide range of accessible support services and NDIS assistance for Townsville locals.
Together, we’ll work with you, as we have with hundreds of Townsville locals before, so that you can get the most out of your National Disability Insurance Scheme (NDIS) plan and live a more independent life.
Our head office is based in Townsville along with Inspire Clubhouse, a Mental Health Hub, a Bike Shed and selectability Training.
Check out our What's On page to find out the latest news from the Townsville region!
Meet the team
Tim Burden
Acting Team Leader Support Coordination
Julie Ross
Team Leader
Skye Aldridge
Team Leader
Ashley Watson
Team Leader
Cat Pegoraro
Suicide Prevention Coordinator
Jade Murphy
Customer Service Officer
Taylor-Anne Green
Consumer Care Officer
Gabrielle Kum Sing
Customer Service Officer
Lara McNabb
Quality, Compliance and Risk Manager
Kristel Raynor
Support Coordinator
Shannon Sloane
Provisional Psychologist
Tim Burden
Acting Team Leader Support Coordination
Having joined selectability 3 years ago – Tim has progressed from Lifestyle Support Worker to now head our Support Coordination team.
Tim is passionate about supporting consumers to navigate the NDIS to ensure they are getting the most out of their plan.
A supportive workplace, great staff and amazing consumers are three of the things that Tim enjoys most about working for selectability.
Julie Ross
Team Leader
For Julie the best part of her job is seeing consumers achieve their goals no matter how big or small. She enjoys working alongside a supportive team of co-workers and strives to make someone's day better - every day!
Skye Aldridge
Team Leader
Skye is one of the more recent additions to the selectability Townsville team. As a Team Leader Skye has been enjoying meeting consumers and getting to know her team.
When not at work Skye enjoys spending time with her family, and going for walks with her dog. She enjoys meeting new
people and learning about their experiences.
"Challenges are what makes life interesting, overcoming them is what makes them meaningful."
Ashley Watson
Team Leader
Ashley began working with selectability almost two years ago and since then has held various positions including
Lifestyle Support Worker and HR Officer.
Ashley has recently transitioned to Team Leader and is looking forward to continuing to be apart of the selectability family.
selectability's commitment to their staff, career progression and flexible working arrangements are just three things that
Ashley says he enjoys most about his role.
Cat Pegoraro
Suicide Prevention Coordinator
Since starting with selectability in 2020 Cat loves working within the community to support, maintain and encourage healthy mental health and reduce suicide rates.
She has lived mental health experience and worked throughout adult life to improve her own mental and physical health with the support from organisations and professionals.
Words Cat lives by...your diagnosis does not define you, your resilience does!
Ingrid Westthorp
General Manager Clinical Services & Cairns
Ingrid is an experienced and dedicated Health Care Professional/leader with demonstrated successes and experience in a variety of health settings ranging from acute to primary health care, in urbanised, rural, remote and indigenous controlled environments in both public and privately funded organisations.
Ingrid is a registered nurse with over 35 years’ experience who brings an energetic ‘can do’ attitude to her role with selectability.
Lindsay Farley
Clinical Advisor
From the early days of working in mental health in Tasmania’s state psychiatric hospital and training as a registered psychiatric nurse, Lindsay has enjoyed working in executive nursing and non-nursing roles in Victoria and Queensland.
Lindsay joined selectability in January 2021 and works with the executive team and employees to increase understanding of mental health and promote the use of person-centred care across the organisation.
Kaitlyn Matthews
Human Resource Officer
Kaitlyn is a Cairns local who is passionate about helping people when they need a bit of extra support or just someone to talk to. She enjoys the outdoors and exploring different places around Cairns and spending time with family and friends.
Lisa Hall
Business Development Officer
Taking advantage of all the career progression opportunities that selectability offers, is why Lisa loves her job! Holding three different positions keeps her busy at work while in her spare time at home she enjoys camping and hiking with her dog, Dexter.
Grant Westthorp
Well Man Coordinator
Grant (Well Man Coordinator) works to promote the free Well Man app while also recruiting men from across our diverse regional Queensland footprint to become Well Man representatives and advocates.
He is currently working on launching the Well Man Life Promotion project which will encourage men to take responsibility for their lives by adopting positive living habits.
Grant moved to Cairns from WA just over two years ago and believes he has found the perfect fit in selectability.
Deborah Camp
Regional Coordinator
Debbie has called Ingham home for the past 37 years and she is proud to be part of a team that provides much needed supports to her local community. When she is not at work Debbie enjoys reading, sewing, travelling and spending time with her family ... and she is a die-hard cowboys fan!
Mel McInerney
Support Coordinator
Mel, Support Coordinator for Palm Island has been with selectability for more than five years and having previously worked as a Lifestyle Support Worker and Intake Officer, has an excellent understanding of our programs and services.
Mel loves making a difference in people's lives and says one of the most rewarding parts of her role is watching people achieve the goals that you supported them to accomplish.
Shaun Bramwell
Lifestyle Support Worker
Before joining selectability in early 2021, Shaun worked in industrial settings - including working FIFO in remote mines and as a locomotive driver on sugar cane trains.
Shaun is passionate about drawing on his experiences to support others going through the same thing. Shaun enjoys helping people and says seeing consumers achieve their goals is one of the best parts of his job.
Jason Thomas
Team Leader
Jason loves working for selectability as it gives him the opportunity to make a difference in the lives of regional Queenslanders. His team is passionate about improving the mental wellbeing of selectability's consumers and supporting them to participate in activities to get them closer to achieving greater independence.
Luana Land
Regional Coordinator
Luana is a Bowen local who is proud to be part of the selectability team and provide much needed support services to the region. She is a passionate and energised worker who enjoys empowering people to live there best lives.
With over 10 years experience in the human services and education sectors, Luana is excited to deliver a range of mental health and wellbeing services to the local community.
Colin McPherson
General Manager Mackay
Colin has spent the past 30 years in Central and North Qld before joining selectability in 2021. He has a very strong commitment to the community including chairing a number of local not for profit organisations.
Colin has a high level of knowledge in the NDIS and has a diverse range of experience including indigenous youth, child protection and youth justice, the disability sector, vocational education and training and community engagement. He brings a wealth of experience and industry expertise to his new role as general manager.
Stacy Irwin
Care Navigator
Stacy is passionate about supporting mental wellbeing and resilience in the community. She loves working with selectability to develop new and innovative ways to support consumers and communities across regional Queensland.
Odette van der Merwe
Team Leader Support Coordination
Working at selectability gives Odette the opportunity and the platform to be able to contribute to increasing the quality of life for people living with a disability.
She cares deeply for the people around her and in the community and believes that everyone deserves a bit of sunshine!
Ruth Gage
Team Leader
Ruth is a passionate mental health advocate with experience working with people from diverse backgrounds. She enjoys the supportive and collaborative approach of selectability's management team as she can share ideas and have input into best practice service delivery.
Ashlee Calicetto
Clinical Administration Team Leader
Ashlee loves the people at selectability. She believes being part of a small team that shares the same values is fantastic in a workplace.
In less than two years at selectability Ashlee has been able to take advantage of the career progression and development opportunities.
Kylie Soley
Support Coordinator
Initially employed as a CSO and then moving into administration, Kylie has been able to get great exposure to the inner workings of community supports and with consumers directly. She loves being part of a team that has a genuine to support our consumers to achieve their goals.
Ashleigh McCabe
Team Leader - Service Delivery
Ashleigh is a Cert IV Mental Health worker, currently studying for her Diploma in Community Services and leading our service delivery team. She loves that every single staff member shares the same values and is passionate about the work they do to support their consumers.
Rachel Wainwright
Team Leader - The Way Back Support Service
Rachel has a health management background and a passion for human connectedness and improving mental wellbeing. She enjoys the feeling of being "at home" when going to work and the encouragement and opportunities to do her job well each and every day. Rachel rates horse riding, camping and fishing as her favorite self care activities.
Michael Lloyd
Regional Coordinator
Michael is based at selectability’s Mental Health Hub in Longreach and heads up our service offering across the Central West.
As Regional Coordinator Michael is integral in ensuring that the mental health and wellbeing needs of those in the region are clearly identified and met.
Michael, a sports nut, who has lived in a number of places throughout Australia, loves living in Longreach and is passionate about helping those in his community.
Debra Fitzgerald
Regional Coordinator
Debra is passionate about breaking down the stigma which stops people seeking help for mental health issues by altering society’s perception of mental health challenges and those struggling with them.
Caleb Stevens
Administration Officer
Caleb is one of the more recent additions to the selectability Rockhampton team. He loves being the first point of contact between staff, consumers and the general public. He has the utmost pride in his team and the work they accomplish in his local community.
Caleb looks forward to growth in his ability to provide absolute care to his region and workplace, he has faith that nowhere other than selectability Rockhampton could help cultivate this better.
Ashley Low
Customer Service Officer
Ashley has been working for selectability Rockhampton over just over a year now. She started with selectability as a Lifestyle Support Worker before moving into the role of Customer Service Officer.
She loves the work that she does with selectability and the ability to support our consumers.
When not at work Ashley loves to spend time with her family exploring the great outdoors - whether that be from motorbike riding, fishing or spending time at the beach.
Bek Humphrey
Support Coordinator
Starting as a Lifestyle Support Worker in August last year Bek has found a passion in the mental health, community services and disability sectors and has recently moved into the position of Support Coordinator.
Bek loves the challenge that support coordination brings while being able to watch consumers grow and achieve their NDIS goals.
In particular she loves that she is able to help shine a light on mental health within her community.
Coleen Downie
Team Leader
Having only recently just started with selectability Mackay Coleen is very passionate about her role as Team Leader which enables her to work directly with people with disability to assist them live their best life.
Coleen joins the friendly Mackay team and loves to have joke and laugh.
She always works to help people out in need and is looking forward to building a strong team in Mackay.
Shilo Tredinnick
Clinical Administration
Starting as a Lifestyle Support Worker just over a year ago Shilo now works in selectability's Clinical team as an administration officer.
Shilo enjoys meeting and working with people from all walks of life and being able to link them in with a clinical service that meets their individual needs.
Before working at selectability Shilo worked in the tourism industry and was fortunate to hold positions working on super yachts around the world. When not at work you can find Shilo enjoy the outdoors with her children.
Steve Robson
Team Leader Direct Services
Steve has recently started with selectability taking on the role of Team Leader Direct Services.
He enjoys his role and the fact that everyday you genuinely feel like you have helped make a difference in someone's life.
Originally from Melbourne Steve moved to Cairns eight years ago. While very new to working in the NDIS sector his professional background has been in social work practice and community services management from the Tiwi Islands to Perth and a few other places in between.
Amy Hyde
SIL Team Leader
Starting with selectability as a Supported Independent Living (SIL) coordinator, Amy has found a passion in helping consumers secure affordable housing that they can call "home".
It is this passion that has seen Amy move into the role of SIL Team Leader.
Originally from Sydney (but having called Cairns home for 15 years), Amy enjoys the challenges that the role presents her - everyday is new and exciting and she loves not knowing where the day will take her.
Dexter
Emotional Support Dog
Dexter is a very special team member based at selectability’s Mental Health Hub in Cairns. Having joined selectability in early 2021, Dexter heads up our emotional support dog team, ensuring that the needs our consumers are being met with a SMILE!
As an emotional support dog, Dexter can often be found by your side when you need it the most. He has an uncanny knack of knowing when someone needs some additional dog-company and enjoys receiving pats as his reward. Dexter offers unconditional support and never fails at making those around him smile!
Not only is Dexter a firm favorite with staff but our consumers and counselling clients are also benefiting from his presence. Some clients are now coming to the office and making appointments on the day that Dexter is in – just so they can see him.
Jade Murphy
Customer Service Officer
Jade is apart of our customer service team based at selectability Head Office in Charles Street.
She is enjoying her role, supporting consumers in their individual journey to reach their goals.
As a proud Indigenous woman Jade is very passionate about her culture, and when not at work can be found enjoying the outdoors with her children.
Taylor-Anne Green
Consumer Care Officer
Starting as a Lifestyle Support Worker in September 2020 Taylor-Anne has found a passion in the mental health, community services and disability sectors and has recently transitioned into the role of Consumer Care Officer.
Taylor-Anne moved from Brisbane to North Queensland and has found a love for serving others and advocating for people to find their potential and reach their goals.
Her personal experience with mental health and loss through suicide has provided a driving force to want to work preventatively not only in vulnerable communities, but across the board in order to make mental health apart of our everyday self-care, not treating it as a last resort.
Gabrielle Kum Sing
Customer Service Officer
Gabrielle is apart of our customer service team based at selectability Head Office in Charles Street.
She is enjoying her role, and loves working in such a supportive and encouraging environment where she has been presented opportunities to study and grow.
As a proud Aboriginal & Torres Strait Islander woman Gabrielle is also enjoying how rewarding her new role is and she feels like she is truly making a difference in the lives of our consumers.
Lara McNabb
Quality, Compliance and Risk Manager
Lara joins our corporate team based out of selectability House in Townsville as Quality, Compliance and Risk Manager.
Even though she has only been with the organisation for a short time, Lara is impressed at the innovative work being done by selectability to improve mental wellbeing of people across the region.
Lara has a diverse working background having worked across a variety of industries. Outside of work she enjoys spending time with her family, baking and training her messy moodle called Cobalt.
Kristel Raynor
Support Coordinator
As a Support Coordinator Kristel enjoys being able to give back to the community while assisting consumers to creative positive impacts and reach their goals.
Kristel comes from a community aged care background and has a passion for helping others.
Shannon Sloane
Provisional Psychologist
As a local graduate from James Cook University, Shannon has recently commenced her provisional psychology internship.
She is enjoying working for selectability and getting to work within such a supportive and unique environment. selectability allows Shannon to work with individuals in the local community who may not have had access to mental health supports.
Shannon enjoys working with consumers to help them foster their internal growth and to overcome any struggles.
Shaana Witherspoon
Support Coordinator
After working in the aquatics industry for over 10 years as a competitive swimming coach, Shaana joins our Mackay team as a Support Coordinator.
Shaana is enjoying her new role and the challenges that it brings and is passionate about helping others to achieve their goals and aspirations.
As a Mackay resident and community member Shaana is also passionate that no matter her career she is "always making a positive impact".
Contact
Mental Health Hub / selectability House - Vincent
59a Cambridge St, Vincent
E mhhubtsv@selectability.com.au
What is the NDIS Townsville?
The National Disability Insurance Scheme (NDIS) is a nationwide scheme that supports people like Townsville locals who have significant or permanent disabilities, as well as their families and caregivers.
In Townsville, the NDIS connects people with disabilities to local services, such as medical care, schools, libraries and sporting clubs, offering uniquely tailored support to individually improve quality of life, and set those involved up with promising employment opportunities in Townsville.
Making the NDIS Townsville work for your situation
As an accredited NDIS service provider in Townsville, we welcome all who require support or assistance with their disability or plan. From participating in social activities to living independently, we’ll work with you to provide support that best suits you and your lifestyle.
Our team of experienced, caring mental health professionals provide you with valuable tools, resources, and skills to navigate the NDIS easier, tailored to your unique situation. Our only priority is to help you live your best life.
selectability’s Townsville NDIS assistance
We provide the following assistance to those in Townsville:
NDIS services
- individual support
- support coordination
- psychosocial recovery coaching
- supported independent living
Programs
- carer gateway
- clinical services
If you have any questions at all about our mental health support services and NDIS assistance in Townsville, please call us on 07 4044 8900.
Get in touch
Ph. 1800 133 123
66-68 Charles Street, Aitkenvale QLD 4814
PO Box 189, Aitkenvale QLD 4814
selectability acknowledges the Traditional Owners of the land on which we provide services and pay our respects to Elders past, present and emerging. We acknowledge those with lived experience and those who support and partner with us to improve mental wellbeing and prevent suicide across regional Queensland.
