Wadda Mooli

Crisis support

Wadda Mooli a partnership between selectability and the Townsville University Hospital ensures community members seeking support in times of emotional distress and crisis have a welcoming (non-clinical) space to go as an alternative to presenting the emergency department (ED)

What is Wadda Mooli?

Wadda Mooli means ‘Welcome’ in the language of Townsville’s First Nations people; the Bindal people.

Wadda Mooli is a welcome space which provides urgent non-clinical support for people in emotional distress and crisis.

Sometimes our worries, stresses and life experiences can become overwhelming, and we need to take time out to reset or talk to someone.

Wadda Mooli is staffed by two peer workers with support from a mental health clinician.

You may choose to use your time in the space to:

• speak to a peer worker
• have quiet time to reflect
• share your experiencesfind resources.

How peer workers assist

Peer workers are people who have had their own experience of distress and use lessons learnt to support others in times of crisis. Peer workers will:

• listen without judgment
• share their our own journey and how they got through challenges
• teach strategies to reduce stress and anxiety
• provide information about specialist services available in the community.

What to expect

The space has been specifically designed to be safe, calm and peaceful. It includes:

• lounge chairs
• outdoor area
• massage chair
• weighted chair
• soft music and lighting
• sensory items
• information resources.

Who can visit

Wadda Mooli is for anyone who:

• is 18 years old and over
• is experiencing emotional distress or are in crisis
• would like to visit a peaceful, safe and inclusive space
• would like to speak to someone who has also experienced emotional distress or crisis.

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When to visit

Wadda Mooli is open:

• Wednesday 2:15pm - 9:30pm
• Thursday 2:15pm - 9:30pm
• Friday 2:15pm - 9:30pm
• Saturday 2:15pm - 9:30pm
• Sunday 2:15pm - 9:30pm

How to visit

Visits to Wadda Mooli are through the Townsville University Hospital (TUH) Emergency Department (ED).

If you would like to visit, staff in ED will contact the space to confirm the service will meet your needs and arrange a peer worker to meet you in ED and escort you to the space.

Wadda Mooli is located in the Paluma Room, Level 1 of TUH above ED.