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Your feedback helps us to ensure you receive the best possible service. Please complete the form below.
You can also download the selectability feedback form here.
Making a complaint
At selectability we do our best to provide quality supports and services to our consumers, but issues can occur. We have put in place a robust framework to ensure that all complaints are addressed in a timely and appropriate manner and regular feedback is provided to the consumer.
Information for consumers:
If you do need to make a complaint about any aspect of our services, here is some useful information on how to go about it.
Here is an easy to read diagram of selectability's complaints handling process.
Note you can also provide your feedback:
by telephone - 1800 133 123
by post: Quality officer, PO Box 189 Aitkenvale, Qld, 4814
in person: approach one of the selectability team and they will lodge the feedback on your behalf.
selectability acknowledges the Traditional Owners of the land on which we provide services and pay our respects to Elders past, present and emerging. We acknowledge those with lived experience and those who support and partner with us to improve mental wellbeing and prevent suicide across regional Queensland.