Your feedback helps us to ensure you receive the best possible service. You can provide your compliments, complaints and feedback:
by email - email@example.com
by telephone - (07) 4724 6800
by post: Quality officer, PO Box 189 Aitkenvale, Qld, 4814
in person: Approach one of the selectability team and they will lodge the feedback on your behalf.
We’ll send you an acknowledgement within five business days of receiving your feedback. Where possible we will involve you in resolving the issue
Once we’ve reached a resolution we will be in contact to make sure you are satisfied with the outcome. If you are not you can ask us to reconsider.
We can help you access external complaint resolution channels.