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Complaints
Making a complaint
At selectability we do our best to provide quality supports and services to our consumers, but issues can occur. We have put in place a robust framework to ensure that all complaints are addressed in a timely and appropriate manner and regular feedback is provided to the consumer.
Information for consumers:
If you do need to make a complaint about any aspect of our services, here is some useful information on how to go about it.
Q+As about making a complaint - NDIS services
NDIS Commission - how to make a complaint brochure
Making a complaint - general services
Here is an easy to read diagram of selectability's complaints handling process.
Get in touch
Ph. 1800 133 123
66-68 Charles Street, Aitkenvale QLD 4814
PO Box 189, Aitkenvale QLD 4814
selectability acknowledges the Traditional Owners of the land on which we provide services and pay our respects to Elders past, present and emerging. We acknowledge those with lived experience and those who support and partner with us to improve mental wellbeing and prevent suicide across regional Queensland.