Who we are - selectability

selectability is a not-for-profit organisation committed to improving the mental wellbeing of people in regional Queensland and contributing to the prevention of suicide.

We are proud to be one of regional Queensland’s largest and leading providers of mental health services across a wide footprint, supporting individuals and communities in northern, central and western Queensland.

As an NDIS service provider, our team has helped hundreds of people access and implement their NDIS plans.

selectability partners with state and federal governments and key health organisations to deliver vital programs around mental wellbeing and suicide prevention including support for carers of those with mental illness.

We offer clinical and general psychology services for improved mental wellbeing and we own and operate a Registered Training Organisation (RTO), selectability Training, specialising in community services qualifications from Diploma to Certificate III and IV levels as well as non-accredited short courses.

We are proud of our history which includes the merger of SOLAS and MIFNQ in 2017 and have been providing mental wellbeing services to regional Queenslanders for over 40 years.

selectability continues to consolidate its strong financial position as we diversify our revenue streams. We are focused on driving our back office costs down through innovation and we are constantly seeking new and better ways.

Our purpose

To improve the mental wellbeing of people in regional Queensland and contribute to the prevention of suicide.

Our vision

By 2025, selectability is the provider of choice for mental wellbeing services and a recognised champion in suicide prevention in regional Queensland.

Diversity and inclusion

We understand that different beliefs about mental illness affect how people find and access support services.

We partner with key community organisations to ensure that our services are accessible, flexible, responsive and inclusive to all groups, including: Aboriginal and Torres Strait Islander; culturally and linguistically diverse (CALD); LGBTQI+; and those living with a disability. This means regardless of circumstances, individuals receive the right support for their own recovery.

Our commitment to quality

selectability is committed to providing the highest quality support and services to those in need in the community as well as a safe, supportive and productive work environment for our growing staff.
selectability is accredited under the:

• Human Service Quality Framework
• National Standards for Mental Health Services
• NDIS Quality and Safeguarding Framework

selectability Training (RTO #0281) is accredited under the:

• National Standards for Registered Training Organisations - RTO #0281

HSQF accreditation

selectability is proud to be accredited under the Human Services Quality Framework. This certification involves the demonstration of organisational competency and capability against the following standards:

• governance and management
• service access
• responding to individual need
• safety, wellbeing and rights
• feedback, complaints and appeals
• human resources.

At the heart of these standards and frameworks is a deep respect for human rights that acknowledges and recognises that the person is best placed to know what they need to live a life of choice, purpose, meaning and citizenship.

National Standard for Mental Health Services

The National Standards for Mental Health Services (the standards) were first introduced in 1996 to assist in the development and implementation of appropriate practices and guide continuous quality improvement in mental health services, which at that time were predominantly provided through state and territory funded specialist clinical mental health services.

They were welcomed by the service sector and were very influential in how services responded to the needs and expectations of consumers and carers. selectabiity is currently going through the accreditation process to meet these standards.