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NDIS Changes - COVID-19

What is happening?

The National Disability Insurance Agency (NDIA) has introduced some changes to pricing and the rules around cancelling services. 


A temporary 10% increase has been added to the following supports

  • Assistance with Daily Life 
  • Assistance with Social and Community Participation
  • Improved Daily Living Skills


If you want to cancel your shift, you are now required to give selectability 10 business days notice to avoid paying a cancellation fee (which is now the full fee of the service).

What do I need to do?

In short - nothing. The temporary price increase has been automatically applied to your services. To avoid paying a cancellation fee, please ensure you give us at least 10 days notice if you do not require support.

Please note your NDIS budget has not been increased in line with this change so if you need to, you can request an unscheduled review.

More information

Visit the NDIS Price Guide page for more information about these changes.


About the NDIS

selectability is one of North Queensland's largest providers of NDIS psychosocial supports and services. The National Disability Insurance Scheme (NDIS) is Australia’s first national Scheme for people with disability. It provides funding directly to individuals. There are around 4.3 million Australians who have a disability. When it is fully rolled out, the NDIS will provide about 460,000 Australians aged under 65, who have permanent and significant disability with funding for supports and services.

NDIS price guide

The NDIS Price Guide 2019–20 came into effect on 1 July 2019. This provides information and guidance for providers about NDIS prices and linked policy selectability's prices are in line with this guide. You can access our full list of NDIS services and prices here  Note - these prices have been impacted by temporary changes due to COVID-19.


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