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NDIS Support Coordinator (Regions)

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NDIS Support Coordinator - Townsville based (regional travel required)

About us

selectability exists to improve the mental wellbeing of regional Queenslanders and to champion suicide prevention in our communities. We are one of the largest providers of NDIS mental health services across our diverse footprint.  

Our focus is always the individual and their goals and aspirations.

Our values

  • Commitment…consumers, their goals and their rights are everything.
  • Accountability…we take responsibility for our actions.
  • Compassion…we understand and care deeply about our consumers.
  • Respect…we acknowledge that everyone is different and promote equal human rights.
  • Integrity…we do the right thing even when no one is looking.
  • Innovation…we believe that every day is an opportunity to improve.
  • Positivity...we engender courage and passion for a better future.

About the role

Casual opportunity for a dedicated, Townsville based Support Coordinator who will be required to travel and work closely with NDIS participants in Ingham, Charters Towers, and Burdekin. The role is based in Townsville with a roster of regular day travel to these locations, and possible overnight stays required. 

As a Support Coordinator you will help participants to navigate the NDIS and interpret their individual packages and ensure they are getting the most out of their NDIS plans. 

The Support Coordinator’s key responsibilities include, but are not limited to:

  • Support and empower NDIS participants to make their own choices about how they want to lead their lives.
  • Assist NDIS participants to take more control of their lives and better manage the complex challenges of day to day living.
  • Assist a variety of NDIS participants to implement their NDIS plan and coordinate their funded, mainstream and community supports.
  • Assist NDIS participants to build capacity and achieve their NDIS goals.
  • Coordinate a variety of services for NDIS participants to support them to live a fulfilling and meaningful life in the community.
  • Engaging with and managing an NDIS participant's key stakeholders, including government agencies, community and clinical service providers and families.
  • You will ensure that the NDIS supports and services are leveraged, not duplicated in a holistic recovery-oriented approach.
  • Work with NDIS participants to strengthen their ability to coordinate their own supports in order to live their best life.

Personal attributes: 

  • a genuine interest in mental health and the disability sector (experience is desirable)
  • a working knowledge of the NDIS
  • excellent communication skills
  • a commitment to best practice
  • experience working in a team environment
  • the ability to quickly and effectively engage consumer
  • the ability to work with culturally and linguistically diverse communities & individuals
  • most importantly, a positive attitude!


  • Competitive salary that recognises qualifications and experience
  • Casual role; around 20-25 hours per week with opportunity for growth
  • Salary packaging up to $15,900 p/a

Qualifications & requirements

  • First Aid and CPR certificates (or the ability to obtain within 30 days of commencing)
  • a current drivers' drivers licence (minimum P2)
  • a roadworthy, registered and comprehensively insured car
  • a Blue card with a current yellow card exemption or an NDIS Worker Screening Clearance (or the ability to obtain before commencing)
  • Certificate IV in Mental Health is desirable, however, not essential
  • NDIS Worker Orientation Module 'Quality, Safety & You' completion certificate
    (visit to access this free module and can be completed during onboarding).

NOTE: It is a mandatory condition of employment for this position to be vaccinated against COVID-19. Proof of vaccination will be required prior to commencing.


If this sounds like you, please submit your resume and a cover letter outlining your skills and experience and why you are the best person for this role. 

If you would like more information please contact selectability’s HR team on 07 4724 6835 or apply via

Get in touch

Ph. 1800 133 123

66-68 Charles Street, Aitkenvale QLD 4814

PO Box 189, Aitkenvale QLD 4814

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We can arrange for interpreter services for most languages

Selectability Details

ABN 27 174 635 449

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Acknowledgement Acknowledgement Acknowledgement Acknowledgement

selectability acknowledges the Traditional Owners of the land on which we provide services and pay our respects to Elders past, present and emerging. We acknowledge those with lived experience and those who support and partner with us to improve mental wellbeing and prevent suicide across regional Queensland.